---
title: "Contact transcript.im"
description: "Contact transcript.im for product, billing, privacy, security, and support questions."
canonical: "https://transcript.im/contact"
markdown: "https://transcript.im/contact.md"
---

# Contact transcript.im

Contact transcript.im for product, billing, privacy, security, and support questions.

## Links

- [Canonical HTML](https://transcript.im/contact)
- [Markdown](https://transcript.im/contact.md)


Email is the public support channel for product, billing, privacy, security, and accessibility questions.

## Email support

Write from the email address connected to your account when your request involves billing or account data. Do not email passwords, API keys, payment-card details, or private media files.

- [support@transcript.im](mailto:support@transcript.im)

## What to include

- A short description of the problem or request.
- The affected public URL or job identifier, when applicable.
- Browser and approximate time of the issue for technical reports.
- For security reports, reproduction steps and impact without accessing other users’ data.